How much do I need to start a store?
It depends on the marketplace and on stock or dropshipping. Dropshipping needs less capital to start. Book a free call and we will give you a clear figure for your budget.
How is the 60/40 split calculated?
Each month we take total sales and subtract product cost, fees, shipping, refunds and ads. Of the net profit left, 60% goes to you and 40% to the agency, with a written report.
Whose name is the seller account in?
Yours. The account, bank details and payouts belong to you. Our team manages the store for you.
Is profit guaranteed?
No. Online selling carries real risk and results change month to month. We share every number openly so you always know how your store is doing.
Which marketplace should I start with?
For a smaller budget we usually suggest OnBuy or eBay dropshipping. For larger budgets, Amazon or TikTok Shop with stock can grow faster.
Do I need to live in the UK?
No. We work with clients living in the UK and in Pakistan. On the free call we explain what is needed to set up the seller account for your situation.
My OnBuy account is suspended or my withdrawal is on hold. Can you help?
Yes. We review the reason, prepare the appeal and documents, and follow up with OnBuy. The final decision is OnBuy's, but a strong plan of action gives the best chance.
What happens if the store makes a loss?
We are paid only from net profit. If a month makes no net profit, there is no agency share for that month. You still get the full report, and we agree the next steps with you. How losses are handled is set out in your written agreement.
When do I get my payout?
Profit is split every month after you receive the monthly report. The exact payout date is written in your agreement, and payouts go to the bank account in your name.
How can I end the contract?
Either side can end the agreement by giving the notice written in the contract. The seller account stays in your name, so you keep it when we stop. Ask us for a copy of the agreement before you sign.
Who pays for stock that does not sell?
Stock is bought with the store's funds, so it belongs to the store and to you. We choose products carefully and sell slow stock through discounts or other channels. How unsold stock is handled when the agreement ends is written in your agreement.
Can I see my seller account at any time?
Yes. The seller account is in your name and you keep your login. You can check sales, orders and payouts whenever you like, as well as reading our monthly report.
How do you keep my account safe from suspension?
Our team checks account health daily: dispatch times, cancellations, customer messages, listing rules and policy warnings. Each marketplace makes its own decisions, so no one can promise an account will never be suspended, but daily monitoring lowers the risk a lot.